Sandata

Supergood | Sandata API

Alex Klarfeld

Alex Klarfeld

— 6 min read
Supergood | Sandata API

Programmatically access Electronic Visit Verification (EVV), authorizations, visit verification, and Medicaid reimbursement workflows in Sandata with a stable REST API. Supergood builds and operates production-grade, unofficial Sandata integrations so your team can automate critical EVV and billing pipelines without heavy custom engineering.

Sandata is software used by home and community-based service providers, clinics, and provider groups to comply with EVV mandates, manage schedules and visits, document services, and support billing to Medicaid and Managed Care Organizations (MCOs). With an unofficial API, you could create and verify EVV visits, synchronize patient and caregiver rosters from your EHR, retrieve payer authorizations, bundle verified visits into claims, and reconcile payments—end to end.

If you’re a clinic, provider group, or revenue cycle team, integrating your tech stack with Sandata unlocks concrete data flows and features:

  • Pull: Patient/member profiles, caregiver rosters, payer authorizations, visit statuses, exception queues, verified visit exports, claim statuses, remittance summaries
  • Push: New/updated patients and caregivers from your EHR, scheduled visits, check-in/out events, visit edits with required reason codes, claim submissions referencing verified visits
  • Build: Authorization-aware scheduling, real-time EVV exception resolution, automatic claim assembly for 837P/I, reconciliation dashboards driven by EVV and remittance data

What is Sandata?

Sandata provides EVV and homecare management solutions used by providers and state Medicaid programs to ensure that in-home and community-based services are delivered and documented as required by the 21st Century Cures Act. Sandata’s products span mobile and telephony EVV, scheduling, visit documentation, exception handling, authorization tracking, and connections to Medicaid/MCO reimbursement channels.

Core product areas include:

  • Electronic Visit Verification (mobile app, telephony, aggregator connections)
  • Scheduling and visit management
  • Patient/client and caregiver/provider rosters
  • Payer authorizations and service codes
  • Exception handling and compliance reporting
  • Export and billing support for Medicaid/MCO claims

Common data entities:

  • Clients/Members (patients)
  • Caregivers/Providers (aides, nurses, staff)
  • Visits (EVV check-in/out, service codes, tasks)
  • Authorizations (payer, service code, units, validity dates)
  • Payers/MCOs and service programs
  • Schedules and assignments
  • Exceptions (late/missing events, GPS mismatch, overlapping visits)
  • Claims (837P/I line items referencing verified visits)
  • Remittances (835 summaries for reconciliation)

The Sandata Integration Challenge

Organizations rely on Sandata daily, but turning portal-based EVV workflows into automated pipelines is hard:

  • State- and payer-specific rules: Each Medicaid program/MCO may require distinct service codes, modifiers, and EVV validation logic
  • Strong enterprise security: SSO/MFA and network controls complicate headless automation
  • Portal-first delivery: Key EVV and exception handling lives in web apps or batch exports, not unified public APIs
  • File interfaces and timing windows: SFTP/EDI feeds, batching constraints, and daily submission windows must be respected
  • Compliance nuances: Visit edits require compliant reason codes and audit trails, and data retention rules vary by jurisdiction

How Supergood Creates Sandata APIs

Supergood reverse-engineers authenticated browser flows, batch interfaces, and network interactions to deliver a resilient API endpoint layer.

  • Handles username/password, SSO/OAuth, and MFA (SMS, email, TOTP) securely
  • Maintains session continuity with automated refresh and change detection
  • Normalizes EVV, authorization, and claim objects so you can integrate once across states/MCOs
  • Aligns with customer entitlements and licensing constraints to ensure compliant access
  • Bridges batch exports and SFTP/EDI flows where applicable with signed URL retrieval and delivery

Use Cases

EHR-to-EVV Synchronization

  • Push patient and caregiver rosters from your EHR into Sandata
  • Create visits automatically from your scheduling system with correct service codes and modifiers
  • Maintain a single source of truth for demographics and eligibility

Authorization-Aware Scheduling and Eligibility

  • Validate authorizations before scheduling or visit creation
  • Track remaining authorized units and prevent over-utilization
  • Surface program-specific rules to care coordinators

EVV Exception Resolution

  • Pull exception queues and route issues (e.g., late arrival, missing check-out, GPS mismatch) to staff for resolution
  • Apply compliant reason codes on visit edits with audit trails
  • Escalate unresolved exceptions prior to claim submission

Claims Generation and Reimbursement Automation

  • Bundle verified visits into 837P/I claims with payer-specific formatting
  • Submit via the configured channel (state portal, MCO gateway, or clearinghouse)
  • Track claim statuses and reconcile remittances alongside EVV evidence

Audit and Compliance

  • Export complete visit packets with timestamps, locations, signatures, and reason codes
  • Maintain machine-readable audit trails aligned to state/MCO requirements
  • Prove EVV coverage and claim provenance during reviews

Available Endpoints

Authentication

POST /sessions: Establish a session using credentials. Supergood manages MFA (SMS, email, TOTP) and SSO/OAuth when enabled. Returns a short-lived auth token maintained by the platform.

curl --request POST \
  --url https://api.supergood.ai/integrations/<integration_id>/sessions \
  --header 'Authorization: Basic <Base64 encoded token>' \
  --header 'Content-Type: application/json' \
  --data '{
    "username": "[email protected]",
    "password": "<password>",
    "mfa": {
      "type": "totp",
      "code": "123456"
    }
  }'

Example response

{
  "authToken": "eyJhbGciOi...",
  "expiresIn": 3600,
  "user": {
    "id": "u_29b71a",
    "name": "EVV Admin",
    "entitlements": ["evv", "authorizations", "claims"]
  }
}

Authorizations

GET /authorizations: Retrieve payer/member service authorizations with allowed units, service codes, and date ranges. Use this to validate scheduling and claim eligibility.

Query parameters

  • memberId: string
  • providerId: string
  • serviceCode: string (HCPCS/HCPCS-like)
  • activeOn: ISO 8601 date
  • payerId: string

Example response

{
  "items": [
    {
      "authorizationId": "auth_7342c1",
      "authorizationNumber": "A-2025-11872",
      "memberId": "mem_9b42f0",
      "memberName": "Jordan Patel",
      "providerId": "prv_41cf92",
      "payerId": "payer_oh-medicaid",
      "program": "HCBS",
      "serviceCode": "T1019",
      "modifiers": ["U1"],
      "unitsAuthorized": 120,
      "unitsRemaining": 84,
      "startDate": "2026-01-01",
      "endDate": "2026-03-31",
      "status": "active"
    }
  ],
  "page": 1,
  "pageSize": 50,
  "total": 1
}

EVV Visits

POST /evv/visits: Create or update an EVV visit record with check-in/out events, service details, and verification metadata. Supports compliant edit reason codes.

curl --request POST \
  --url https://api.supergood.ai/integrations/<integration_id>/evv/visits \
  --header 'Authorization: Bearer <authToken>' \
  --header 'Content-Type: application/json' \
  --data '{
    "clientId": "mem_9b42f0",
    "caregiverId": "cgv_2208aa",
    "authorizationId": "auth_7342c1",
    "payerId": "payer_oh-medicaid",
    "serviceCode": "T1019",
    "modifiers": ["U1"],
    "checkIn": {
      "timestamp": "2026-01-19T14:02:33Z",
      "method": "mobile",
      "location": {"lat": 39.9612, "lng": -82.9988},
      "deviceId": "ios-12a3"
    },
    "checkOut": {
      "timestamp": "2026-01-19T15:01:47Z",
      "method": "mobile",
      "location": {"lat": 39.9613, "lng": -82.9991}
    },
    "tasks": ["bathing", "meal_prep"],
    "notes": "Client requested meal prep and light housekeeping.",
    "verification": {"gpsMatch": true, "signatureCapture": true},
    "editReasonCodes": [],
    "referenceId": "ehr-schedule-42391"
  }'

Example response

{
  "visitId": "vst_58d3e0",
  "status": "verified",
  "exceptions": [],
  "createdAt": "2026-01-19T15:02:02Z",
  "referenceId": "ehr-schedule-42391"
}

Claims

POST /claims: Assemble an 837P/I claim from verified visits. Supergood normalizes service lines and can route the generated file to the configured submission channel.

curl --request POST \
  --url https://api.supergood.ai/integrations/<integration_id>/claims \
  --header 'Authorization: Bearer <authToken>' \
  --header 'Content-Type: application/json' \
  --data '{
    "claimType": "837P",
    "payerId": "payer_oh-medicaid",
    "billingProvider": {
      "npi": "1234567890",
      "taxonomy": "Home Health",
      "name": "BrightCare Home Services",
      "billingAddress": {
        "line1": "100 Care Way",
        "city": "Columbus",
        "region": "OH",
        "postalCode": "43215"
      }
    },
    "visits": [
      {"visitId": "vst_58d3e0", "units": 4, "serviceCode": "T1019", "modifiers": ["U1"]}
    ],
    "submissionChannel": "state_portal",
    "referenceId": "billing-batch-jan19"
  }'

Example response

{
  "claimId": "clm_71af2b",
  "status": "queued",
  "edi": {"format": "837P", "size": 51234},
  "submissionChannel": "state_portal",
  "createdAt": "2026-01-19T16:05:42Z",
  "reviewUrl": "https://download.sandata.example/signed/abc123...",
  "referenceId": "billing-batch-jan19"
}

Get full API Specs →

Technical Specifications

  • Authentication: Username/password with MFA (SMS, email, TOTP) and SSO/OAuth where enabled; supports service accounts or customer-managed credentials
  • Response format: JSON with consistent resource schemas and pagination
  • Rate limits: Tuned for enterprise throughput while honoring licensing and usage controls
  • Session management: Automatic reauth and cookie/session rotation with health checks
  • Data freshness: Near real-time retrieval of visits, authorizations, and claim artifacts
  • Security: Encrypted transport, scoped tokens, and audit logging; respects Sandata entitlements and compliance requirements
  • Webhooks: Optional asynchronous delivery for exceptions, claim generation, and remittance updates

Performance Characteristics

  • Latency: Sub-second responses for list/detail queries under normal load
  • Throughput: Designed for high-volume EVV and batch claims pipelines
  • Reliability: Retry logic, backoff, and idempotency keys minimize duplicate actions
  • Adaptation: Continuous monitoring for UI/API changes with rapid adapter updates

Getting Started

  1. Schedule Integration Assessment

Book a 30-minute session to confirm your Sandata product mix, licensing, and authentication model.

  1. Supergood Builds and Validates Your API

We deliver a hardened Sandata adapter tailored to your workflows and entitlements.

  1. Deploy with Monitoring

Go live with continuous monitoring and automatic adjustments as Sandata evolves.

Schedule Integration Call →

Frequently Asked Questions

Q: Which Sandata products can this integration cover?

Supergood supports workflows across commonly used Sandata EVV portals and agency-facing tools, subject to your licensing and entitlements. We scope coverage (e.g., mobile/telephony EVV, authorizations, visit exports, claim assembly) during integration assessment.

Q: How are MFA, SSO, and batch interfaces handled for automation?

We support username/password + MFA (SMS, email, TOTP) and can operate behind SSO/OAuth when enabled. For batch flows, we manage SFTP/EDI timing windows, generate 837 files, and retrieve signed URLs or delivery confirmations programmatically.

Q: Can I generate claims directly from verified visits?

Yes. You can assemble 837P/I from verified visits with payer-specific formatting. We can route submissions via your configured channel (state/MCO portals or clearinghouse) and return statuses and artifacts for reconciliation.

Ready to automate your Sandata workflows?

Supergood can have your Sandata integration live in days with no ongoing engineering maintenance.

Get Started →

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