Rentec Direct

Supergood | RenTec Direct API

Alex Klarfeld

Alex Klarfeld

— 6 min read
Supergood | RenTec Direct API

Programmatically access Rentec Direct property portfolios, tenant and lease data, payment ledgers, and maintenance workflows with a stable REST API. Supergood builds and operates production-grade, unofficial Rentec Direct integrations so your team can automate landlord and PM operations without heavy custom engineering.

Plain English: Rentec Direct is property management software for landlords and professional property managers to run rentals end-to-end—listing units, screening applicants, executing leases, collecting online rent, tracking maintenance, and handling trust accounting. An unofficial API lets you programmatically pull properties, units, tenants, leases, ledgers, payments, and maintenance requests—and push new records or updates back into Rentec Direct.

For a tech company integrating with Rentec Direct, this means you can ingest real-time portfolio and tenant data to power dashboards, sync rent payments and charges to accounting (e.g., QuickBooks Online), automate application and leasing flows from your product, or enrich your platform with maintenance requests, vendor dispatches, and documents. You can also trigger tenant communications, publish listings, reconcile bank activity, and keep stakeholder systems (ERP, analytics, CRM, maintenance) in lockstep.

What is Rentec Direct?

Rentec Direct (https://www.rentecdirect.com/) is a cloud platform for residential property management that centralizes day-to-day operations across owners, property managers, tenants, vendors, and accounting. Teams use Rentec Direct to manage properties and units, collect online rent via ACH/credit card, run tenant screening, process applications and leases, track charges and payments on tenant ledgers, dispatch and complete maintenance work orders, and share reports via owner and tenant portals.

Core product areas include:

  • Portfolio & Leasing (Properties, Units, Listings, Applications, Leases, Documents)
  • Financials (Tenant Ledgers, Charges, Payments, Bank Accounts, Owner Statements, 1099s)
  • Tenant Experience (Tenant Portal, Online Payments, Messages, Notices)
  • Vendor & Maintenance (Work Orders, Vendors, Scheduling, Photos/Attachments)
  • Screening & Compliance (Background/Credit Checks, Identity, E-Signatures)

Common data entities:

  • Companies, Users, Roles/Permissions (PM Staff, Owners, Tenants, Vendors)
  • Properties and Units (metadata, addresses, rent amounts, market status)
  • Tenants (contacts, occupancy status, balances, portal access)
  • Leases (terms, rent schedules, deposits, fees, documents)
  • Ledgers (charges, payments, credits, refunds)
  • Maintenance Requests/Work Orders (status, priority, assignments, photos)
  • Applications & Screening (applicant data, decisions, report artifacts)

The Rentec Direct Integration Challenge

Property managers rely on Rentec Direct daily, but turning portal-first workflows into API-driven automation is non-trivial:

  • Role-aware portals: Staff, owners, tenants, and vendors each see different data and actions
  • Trust accounting: Per-tenant ledgers, owner statements, and bank reconciliation require careful modeling
  • Payments and screening: Third-party processors and background checks introduce multi-step flows
  • Authentication complexity: SSO/MFA and session lifecycles complicate headless automation
  • Data export friction: Teams often resort to CSV exports and manual reports for analytics and integrations

How Supergood Creates Rentec Direct APIs

Supergood reverse-engineers authenticated browser flows and network interactions to deliver a resilient API endpoint layer for your Rentec Direct tenant.

  • Handles username/password, SSO/OAuth, and MFA (SMS, email, TOTP) securely
  • Maintains session continuity with automated refresh and change detection
  • Normalizes responses so you can integrate once and rely on consistent objects across modules
  • Aligns with customer entitlements and role-based permissions to ensure compliant access

Use Cases

Portfolio & Tenant Data Sync

  • Mirror properties, units, tenants, and owners into your internal systems
  • Keep lease terms, balances, and statuses current for analytics and BI
  • Normalize addresses, rent amounts, occupancy, and unit metadata for multi-portfolio ops

Payments & Accounting Sync

  • Pull tenant ledger payments and charges to reconcile with ERP/accounting (e.g., QuickBooks Online)
  • Generate recurring charges and late fees from your billing logic
  • Track processor references for ACH/card settlements and reduce discrepancies

Leasing & Screening Automation

  • Push application data and decisions from your product
  • Create leases programmatically, attach documents, and trigger tenant portal invites
  • Manage renewals, rent increases, and deposit adjustments via workflows

Maintenance & Vendor Ops

  • Create and update work orders from external sensors or resident apps
  • Attach photos and documents, assign vendors, and track SLA-driven status
  • Sync status changes to CRM or field service tools and notify stakeholders

Available Endpoints

Authentication

POST /sessions: Establish a session using credentials. Supergood manages MFA (SMS, email, TOTP) and SSO/OAuth when enabled. Returns a short-lived auth token maintained by the platform.

curl --request POST \
  --url https://api.supergood.ai/integrations/<integration_id>/sessions \
  --header 'Authorization: Basic <Base64 encoded token>' \
  --header 'Content-Type: application/json' \
  --data '{
    "username": "[email protected]",
    "password": "<password>",
    "mfa": { "type": "totp", "code": "123456" }
  }'

Example response

{
  "authToken": "eyJhbGciOi...",
  "expiresIn": 3600,
  "user": {
    "id": "u_pm_6a31",
    "name": "Property Manager",
    "entitlements": ["properties", "tenants", "ledgers", "maintenance", "documents"]
  }
}

POST /sessions/refresh: Refresh an existing token to keep sessions uninterrupted.

Properties

GET /properties: List properties with unit and financial summary details.

Query parameters

  • ownerId: string
  • status: active | archived | sold
  • updatedFrom, updatedTo: ISO 8601 timestamps
  • page, pageSize: integers for pagination

Example response

{
  "items": [
    {
      "propertyId": "prop_8f12a0",
      "name": "Cedar Ridge Apartments",
      "type": "multifamily",
      "status": "active",
      "ownerId": "own_21c9b3",
      "address": {
        "line1": "1045 Cedar Ridge Dr",
        "city": "Bend",
        "region": "OR",
        "postalCode": "97702",
        "country": "US"
      },
      "units": {
        "total": 24,
        "occupied": 22,
        "vacant": 2
      },
      "marketRentTotal": 32850.00,
      "currentBalance": -1575.00,
      "updatedAt": "2026-01-20T13:45:00Z"
    }
  ],
  "page": 1,
  "pageSize": 50,
  "total": 1
}

Tenants

GET /tenants: List tenants with unit assignment, lease, and balance details.

Query parameters

  • propertyId: string
  • status: active | past_due | notice | moved_out
  • updatedFrom, updatedTo: ISO 8601 timestamps
  • page, pageSize: integers for pagination

Example response

{
  "items": [
    {
      "tenantId": "ten_5b772d",
      "fullName": "Avery Johnson",
      "email": "[email protected]",
      "phone": "+1-503-555-0142",
      "propertyId": "prop_8f12a0",
      "unit": { "unitId": "unit_3c2a", "number": "B-204", "bedrooms": 2 },
      "lease": {
        "leaseId": "lea_9e1c30",
        "startDate": "2025-08-01",
        "endDate": "2026-07-31",
        "rentAmount": 1450.00,
        "depositAmount": 1450.00,
        "autopayEnabled": true
      },
      "ledger": {
        "balance": 200.00,
        "lastPaymentDate": "2026-01-05",
        "pastDue": 0.00
      },
      "status": "active",
      "updatedAt": "2026-01-21T10:03:11Z"
    }
  ],
  "page": 1,
  "pageSize": 50,
  "total": 1
}

Tenant Payments

POST /tenants/{tenantId}/payments: Record a rent payment with method details and ledger posting metadata.

curl --request POST \
  --url https://api.supergood.ai/integrations/<integration_id>/tenants/ten_5b772d/payments \
  --header 'Authorization: Bearer <authToken>' \
  --header 'Content-Type: application/json' \
  --data '{
    "amount": 1450.00,
    "currency": "USD",
    "method": "ach",
    "postedAt": "2026-01-21T11:20:44Z",
    "processorRef": "ach_7aa913",
    "memo": "January rent",
    "propertyId": "prop_8f12a0",
    "unitId": "unit_3c2a",
    "lineItems": [
      { "code": "rent", "description": "Monthly Rent", "amount": 1450.00 }
    ],
    "attachments": [
      { "fileName": "receipt_jan.pdf", "uploadToken": "upl_7fa223" }
    ]
  }'

Example response

{
  "paymentId": "pay_41ae51",
  "ledgerEntryId": "led_aa9021",
  "status": "posted",
  "createdAt": "2026-01-21T11:20:44Z"
}

Maintenance Requests

POST /maintenance/requests: Create a maintenance request/work order with assignment and notifications.

curl --request POST \
  --url https://api.supergood.ai/integrations/<integration_id>/maintenance/requests \
  --header 'Authorization: Bearer <authToken>' \
  --header 'Content-Type: application/json' \
  --data '{
    "propertyId": "prop_8f12a0",
    "unitId": "unit_3c2a",
    "requestorType": "tenant",
    "title": "Leak under kitchen sink",
    "description": "Steady drip from P-trap; cabinet bottom damp.",
    "priority": "high",
    "preferredAccess": "Weekdays after 5pm",
    "assignVendorId": "ven_9ab441",
    "notifyTenant": true,
    "attachments": [
      { "fileName": "leak_photo.jpg", "uploadToken": "upl_08ab73" }
    ]
  }'

Example response

{
  "workOrderId": "wo_51af80",
  "status": "open",
  "scheduledDate": null,
  "createdAt": "2026-01-21T11:45:02Z"
}

Get full API Specs →

Technical Specifications

  • Authentication: Username/password with MFA (SMS, email, TOTP) and SSO/OAuth where enabled; supports service accounts or customer-managed credentials
  • Response format: JSON with consistent resource schemas and pagination across modules
  • Rate limits: Tuned for enterprise throughput while honoring customer entitlements and usage controls
  • Session management: Automatic reauth and cookie/session rotation with health checks
  • Data freshness: Near real-time retrieval of properties, tenants, ledgers, payments, and maintenance objects
  • Security: Encrypted transport, scoped tokens, and audit logging; respects Rentec Direct role-based permissions
  • Webhooks: Optional asynchronous delivery for long-running workflows (e.g., payment settlements, work order status changes)

Performance Characteristics

  • Latency: Sub-second responses for list/detail queries under normal load
  • Throughput: Designed for high-volume tenant/ledger sync and maintenance request processing
  • Reliability: Retry logic, backoff, and idempotency keys minimize duplicate actions
  • Adaptation: Continuous monitoring for UI/API changes with rapid adapter updates

Getting Started

  1. Schedule Integration Assessment

Book a 30-minute session to confirm your modules, licensing, and authentication model.

  1. Supergood Builds and Validates Your API

We deliver a hardened Rentec Direct adapter tailored to your workflows and entitlements.

  1. Deploy with Monitoring

Go live with continuous monitoring and automatic adjustments as Rentec Direct evolves.

Schedule Integration Call →

Frequently Asked Questions

Q: Which Rentec Direct modules can this integration cover?

Supergood supports workflows across commonly used modules such as Portfolio & Leasing (Properties, Units, Tenants, Leases), Financials (Tenant Ledgers, Charges, Payments), and Maintenance (Work Orders, Vendors), subject to your licensing and entitlements. We scope coverage during integration assessment.

Q: How are MFA and SSO handled for automation?

We support username/password + MFA (SMS, email, TOTP) and can operate behind SSO/OAuth when enabled. Sessions are refreshed automatically with secure challenge handling.

Q: Can you sync payments and charges to our accounting system?

Yes. We can normalize tenant ledgers, payments, and recurring charges to match your ERP/accounting schema and deliver updates via webhooks or polling while complying with rate and permission constraints. We commonly integrate with QuickBooks Online.

Q: Do you support tenant communications and document attachments?

Yes. We support downloading message threads and uploading attachments via signed uploads, with checksum validation and time-limited URLs. Lease and work order documents are modeled explicitly in our normalized responses.

Ready to automate your Rentec Direct workflows?

Supergood can have your Rentec Direct integration live in days with no ongoing engineering maintenance.

Get Started →

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