RealPage

Supergood | RealPage API

Alex Klarfeld

Alex Klarfeld

— 6 min read
Supergood | RealPage API

Programmatically access RealPage’s property management data—properties, units, residents, leases, payments, maintenance—and operational workflows via a stable REST API. Supergood builds and operates production-grade, unofficial RealPage integrations so your team can automate leasing, billing, and facilities processes without heavy custom engineering.

RealPage is software used by multifamily, single-family, student, and senior housing operators to run day‑to‑day property management. With an unofficial API, you can list unit availability and pricing, sync resident and lease records, post rent payments and fees, create and track maintenance work orders, and export rent roll and ledger data for your BI stack—directly inside your apps and automations.

If you’re a tech company integrating RealPage, you can pull portfolio occupancy and market rent, push online applications into leasing workflows, automate move‑in/move‑out tasks, import payments from gateways like ClickPay, and route maintenance requests to vendor queues. You can also centralize unit, lease, and resident data across properties to power CRM features, revenue reporting, and resident experience tooling.

What is RealPage?

RealPage is a property management platform for residential housing operators. Its product suite spans leasing, accounting, payments, maintenance, screening, revenue management, and resident services.

Core product families include:

  • Property Management and Accounting (unit inventory, leases, resident ledgers)
  • Leasing and Marketing (applications, online leasing, website/ILS syndication)
  • Payments and Resident Services (rent collection, fees, portals such as ActiveBuilding)
  • Maintenance and Facilities (work orders, inspections, vendor management)
  • Screening and Compliance (resident screening, affordable/LIHTC workflows)
  • Revenue Management and BI (pricing guidance such as YieldStar, portfolio analytics)

Common data entities:

  • Properties and Units (buildings, unit inventory, amenities, market rent)
  • Residents and Prospects (contacts, applications, screening results)
  • Leases and Charges (terms, rent schedules, fees, concessions)
  • Payments and Ledgers (transactions, balances, GL codes)
  • Work Orders (maintenance requests, status, assignments)
  • Vendors (credentials, work categories, SLAs)

The RealPage Integration Challenge

Organizations rely on RealPage daily, but turning portal-centric workflows into automated pipelines is challenging:

  • Product entitlements and licensing: Access differs across Property Management, Payments, Screening, and Revenue Management; APIs may be gated or priced per module
  • Enterprise security controls: SSO/MFA and network restrictions complicate headless automation and service accounts
  • Portal-first experiences: Many capabilities live only in the web app; API coverage can vary by account and contract
  • Data exports: Batch feeds (e.g., SFTP/CSV) and custom reports are common; near real-time sync is difficult without automation
  • Schema fragmentation: Different RealPage products (e.g., screening, payments, maintenance) expose distinct objects and identifiers

How Supergood Creates RealPage APIs

Supergood reverse-engineers authenticated browser flows and network interactions to deliver a resilient API endpoint layer for your RealPage workflows.

  • Handles username/password, SSO/OAuth, and MFA (SMS, email, TOTP) securely
  • Maintains session continuity with automated refresh and change detection
  • Normalizes responses so you can integrate once and rely on consistent objects across modules
  • Aligns with customer entitlements and licensing constraints to ensure compliant access

Use Cases

Availability and Leasing Automation

  • List unit availability, pricing, and restrictions across properties
  • Push applications and create leases programmatically
  • Sync move‑in/move‑out tasks with downstream systems

Resident Billing and Payment Sync

  • Pull charges and balances to power billing reminders
  • Import online payment transactions and receipts
  • Reconcile ledgers and export GL lines to accounting systems

Maintenance Ops Orchestration

  • Create work orders from app or portal events
  • Update statuses and assignments and notify residents
  • Track SLA compliance and vendor performance centrally

Portfolio Reporting and Data Warehouse

  • Export rent roll, occupancy, delinquency, and collections
  • Normalize identifiers across properties for multi‑site analytics
  • Feed BI dashboards with near real‑time changes

Available Endpoints

Authentication

POST /auth/sessions: Establish a session using credentials. Supergood manages MFA (SMS, email, TOTP) and SSO/OAuth when enabled. Returns a short‑lived auth token maintained by the platform.

curl --request POST \
  --url https://api.supergood.ai/integrations/<integration_id>/auth/sessions \
  --header 'Authorization: Basic <Base64 encoded token>' \
  --header 'Content-Type: application/json' \
  --data '{
    "username": "[email protected]",
    "password": "<password>",
    "mfa": { "type": "totp", "code": "123456" },
    "ssoProvider": null
  }'

Example response

{
  "authToken": "eyJhbGciOi...",
  "expiresIn": 3600,
  "user": {
    "id": "u_5c18e9",
    "name": "Property Manager",
    "entitlements": ["property_management", "payments", "maintenance"]
  }
}

POST /auth/sessions/refresh: Refresh an existing token to keep sessions uninterrupted.

Properties

GET /properties: List properties in the portfolio with identifiers and summary metrics.

curl --request GET \
  --url https://api.supergood.ai/integrations/<integration_id>/properties?active=true \
  --header 'Authorization: Bearer <authToken>'

Example response

[
  {
    "propertyId": "prop_101",
    "name": "Oak Ridge Apartments",
    "code": "ORA",
    "address": {
      "line1": "500 Oak Ridge Dr",
      "city": "Austin",
      "region": "TX",
      "postalCode": "78758",
      "country": "US"
    },
    "unitCount": 220,
    "occupancy": 0.95,
    "timezone": "America/Chicago"
  },
  {
    "propertyId": "prop_202",
    "name": "Harbor View",
    "code": "HV",
    "address": {
      "line1": "1200 Harbor Blvd",
      "city": "Jersey City",
      "region": "NJ",
      "postalCode": "07310",
      "country": "US"
    },
    "unitCount": 310,
    "occupancy": 0.92,
    "timezone": "America/New_York"
  }
]

Units

GET /units: Retrieve units for a property, with availability, pricing, and current lease context.

curl --request GET \
  --url 'https://api.supergood.ai/integrations/<integration_id>/units?propertyId=prop_101&status=vacant&includePricing=true' \
  --header 'Authorization: Bearer <authToken>'

Example response

[
  {
    "unitId": "unit_ORA_1A",
    "propertyId": "prop_101",
    "building": "A",
    "number": "1A",
    "bedBath": { "beds": 2, "baths": 2 },
    "squareFeet": 980,
    "status": "vacant",
    "marketRent": 1850.00,
    "concessions": [
      { "type": "one_time", "amount": 200.00, "description": "Look & Lease" }
    ],
    "currentLeaseId": null,
    "readyDate": "2026-02-01",
    "amenities": ["Balcony", "In-Unit Laundry"]
  }
]

Leases

POST /leases: Create or upsert a lease with terms, parties, and initial charges.

curl --request POST \
  --url https://api.supergood.ai/integrations/<integration_id>/leases \
  --header 'Authorization: Bearer <authToken>' \
  --header 'Content-Type: application/json' \
  --data '{
    "unitId": "unit_ORA_1A",
    "propertyId": "prop_101",
    "residents": [
      { "residentId": "res_7812", "name": "Jordan Lee", "email": "[email protected]" }
    ],
    "startDate": "2026-02-10",
    "endDate": "2027-02-09",
    "rentSchedule": {
      "monthlyRent": 1850.00,
      "dueDay": 1,
      "lateFee": { "amount": 75.00, "graceDays": 3 }
    },
    "deposit": { "amount": 500.00, "heldAccount": "security_deposits" },
    "fees": [
      { "code": "admin_fee", "amount": 150.00, "recurrence": "one_time" }
    ],
    "source": { "channel": "online_application", "referenceId": "app_9921" }
  }'

Example response

{
  "leaseId": "lease_5640",
  "status": "active",
  "unitId": "unit_ORA_1A",
  "propertyId": "prop_101",
  "residents": ["res_7812"],
  "createdAt": "2026-01-24T15:21:09Z",
  "referenceId": "app_9921"
}

Work Orders

POST /work-orders: Create a maintenance request and assign it to a team or vendor.

curl --request POST \
  --url https://api.supergood.ai/integrations/<integration_id>/work-orders \
  --header 'Authorization: Bearer <authToken>' \
  --header 'Content-Type: application/json' \
  --data '{
    "propertyId": "prop_101",
    "unitId": "unit_ORA_1A",
    "category": "plumbing",
    "priority": "normal",
    "summary": "Kitchen sink leaking at base",
    "description": "Slow drip under sink. Resident noticed small puddle after running faucet.",
    "requestedBy": { "residentId": "res_7812" },
    "assignment": { "team": "maintenance_internal", "vendorId": null },
    "accessNotes": "Resident available after 5pm",
    "attachments": []
  }'

Example response

{
  "workOrderId": "wo_8837",
  "status": "open",
  "propertyId": "prop_101",
  "unitId": "unit_ORA_1A",
  "category": "plumbing",
  "priority": "normal",
  "createdAt": "2026-01-24T16:03:11Z"
}

Get full API Specs →

Technical Specifications

  • Authentication: Username/password with MFA (SMS, email, TOTP) and SSO/OAuth where enabled; supports service accounts or customer-managed credentials
  • Response format: JSON with consistent resource schemas and pagination
  • Rate limits: Tuned for enterprise throughput while honoring licensing and usage controls
  • Session management: Automatic reauth and cookie/session rotation with health checks
  • Data freshness: Near real‑time retrieval of units, leases, payments, and work orders
  • Security: Encrypted transport, scoped tokens, and audit logging; respects RealPage entitlements
  • Webhooks: Optional asynchronous delivery for payments, maintenance status changes, and leasing events

Performance Characteristics

  • Latency: Sub‑second responses for list/detail queries under normal load
  • Throughput: Designed for high‑volume leasing, payments, and maintenance pipelines
  • Reliability: Retry logic, backoff, and idempotency keys minimize duplicate actions
  • Adaptation: Continuous monitoring for UI/API changes with rapid adapter updates

Getting Started

  1. Schedule Integration Assessment

Book a 30‑minute session to confirm your product mix, licensing, and authentication model.

  1. Supergood Builds and Validates Your API

We deliver a hardened RealPage adapter tailored to your workflows and entitlements.

  1. Deploy with Monitoring

Go live with continuous monitoring and automatic adjustments as RealPage evolves.

Schedule Integration Call →

Frequently Asked Questions

Q: Which RealPage products can this integration cover?

Supergood supports workflows across Property Management, Payments, Maintenance, Screening, and Revenue Management, subject to your licensing and entitlements. We scope coverage during integration assessment.

Q: How are MFA and SSO handled for automation?

We support username/password + MFA (SMS, email, TOTP) and can operate behind SSO/OAuth when enabled. Sessions are refreshed automatically with secure challenge handling.

Q: Can I sync unit availability and lease creation in real time?

Yes. You can list and filter units by property, status, and pricing, then create or update leases with normalized objects. Changes can be streamed via webhooks or polled endpoints based on your throughput needs.

Q: How do you handle payments and ledgers?

We normalize charges, payments, and balances across properties and expose consistent transaction objects. You can import gateway transactions (e.g., ClickPay) and export GL lines for accounting systems.

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