GLCS Channel

Supergood | GLCS Channel API

Alex Klarfeld

Alex Klarfeld

— 6 min read
Supergood | GLCS Channel API

Programmatically access GLCS Channel fleet compliance data, driver rosters, random testing workflows, and document tracking with a stable REST API. Supergood builds and operates production-grade, unofficial GLCS Channel integrations so your team can automate safety and compliance processes without heavy custom engineering.

Plain English: GLCS Channel is a portal used by transportation fleets to manage DOT-regulated drug and alcohol testing programs, driver qualification files (DQF), random testing pools, and FMCSA Clearinghouse workflows. An unofficial API lets you programmatically pull driver and vehicle lists, pool memberships, test orders and results, consent statuses, and compliance documents—and push updates like new drivers, random selections, and document uploads back into GLCS Channel.

For a tech company integrating with GLCS Channel, this means you can ingest real-time driver compliance data to power safety dashboards, sync random selections and test orders to your scheduling or HRIS, automate document expiration monitoring and renewals from your product, and orchestrate Clearinghouse queries and consent tracking. You can also trigger notifications to drivers, attach documents (e.g., medical certificates, licenses), and keep stakeholder systems (HRIS, telematics, ERP, analytics) in lockstep.

What is GLCS Channel?

GLCS Channel (https://glcs.net/channel-frequently-asked-questions) appears to be a cloud portal for fleet safety and compliance, helping carriers and large fleets maintain DOT drug/alcohol testing programs, manage driver files, and coordinate required regulatory workflows. Operations teams use GLCS Channel to maintain driver rosters and pool assignments, initiate random testing periods, track lab/MRO results, store and expire-check DQF documents, and manage FMCSA Clearinghouse queries and consent events.

Core product areas include:

  • Drug & Alcohol Program Management (Random Pools, Selections, Test Orders, Lab/MRO Results)
  • Driver Qualification Files (Medical Certificates, Licenses, Training/Certification Records, Annual Reviews)
  • FMCSA Clearinghouse Workflows (Limited/Full Queries, Consent Tracking)
  • Roster & Identity Management (Drivers, Vehicles, DOT Numbers, Assignments)
  • Notifications & Messaging (Driver Alerts, Employer Notices)

Common data entities:

  • Companies, Users, Roles/Permissions (Fleet Admin, Safety/Compliance, HR)
  • Drivers (profile, CDL, consent status, pool assignments)
  • Random Testing Pools and Selections (periods, rates, selected drivers)
  • Test Orders & Results (collection details, chain-of-custody, lab/MRO status, final result)
  • Documents (DQF artifacts: medical card, CDL, training certificates, expiration dates)
  • Vehicles (VIN, plate, unit number; often linked for roster completeness)

The GLCS Channel Integration Challenge

Fleets rely on GLCS Channel to stay compliant, but turning portal-first workflows into API-driven automation is non-trivial:

  • Portal-first features: Random selection generation, consent capture, and MRO result review are optimized for manual flows
  • Regulatory rigor: DOT, FMCSA Clearinghouse, and employer policies require careful handling of consent, identity, and audit trails
  • Role-aware access: Admins, compliance officers, and drivers see different states and artifacts
  • Authentication complexity: MFA/SMS/email codes and session lifecycles complicate headless automation
  • Asynchronous lifecycles: Lab processing and MRO reviews introduce delays, status transitions, and attached documents
  • Data fragmentation: Key objects span rosters, pools, test orders, results, and documents with context spread across views

Common complaints from fleets and vendors include limited export options, lack of an official API, inconsistent data fields across modules, and difficulty syncing rosters and document expirations into other systems at scale. Without an API, teams resort to manual downloads, screen scraping, or double-entry.

How Supergood Creates GLCS Channel APIs

Supergood reverse-engineers authenticated browser flows and network interactions to deliver a resilient API endpoint layer for your GLCS Channel tenant.

  • Handles username/password, SSO/OAuth, and MFA (SMS, email, TOTP) securely
  • Maintains session continuity with automated refresh and change detection
  • Normalizes responses so you can integrate once and rely on consistent objects across modules
  • Aligns with customer entitlements and role-based permissions to ensure compliant access
  • Captures asynchronous transitions (lab receipt → MRO review → final result) with polling and optional webhooks

Use Cases

Driver & Roster Sync

  • Mirror drivers, pool memberships, and consent statuses into HRIS/ERP
  • Keep CDL, medical card, and roster metadata current for analytics and reporting
  • Normalize identifiers (CDL number/state, internal employee ID) for multi-tenant operations

Random Testing & Test Order Automation

  • Generate random selections for DOT drug/alcohol testing periods
  • Push test orders to scheduling systems and notify drivers
  • Track lab receipt, MRO review, and final results to drive SLA alerts

DQF & Document Compliance

  • Upload and maintain driver documents with expiration tracking
  • Trigger renewals and training assignments automatically based on upcoming expirations
  • Attach artifacts to incidents or reviews and maintain audit trails
  • Initiate and track limited/full queries, capture consent statuses
  • Sync query outcomes to HRIS and safety dashboards
  • Drive reminders and escalations when consent is missing or queries fail

Available Endpoints

Authentication

POST /sessions: Establish a session using credentials. Supergood manages MFA (SMS, email, TOTP) and SSO/OAuth when enabled. Returns a short-lived auth token maintained by the platform.

curl --request POST \
  --url https://api.supergood.ai/integrations/<integration_id>/sessions \
  --header 'Authorization: Basic <Base64 encoded token>' \
  --header 'Content-Type: application/json' \
  --data '{
    "username": "[email protected]",
    "password": "<password>",
    "mfa": { "type": "totp", "code": "123456" }
  }'

Example response

{
  "authToken": "eyJhbGciOi...",
  "expiresIn": 3600,
  "user": {
    "id": "u_glcs_0a91f0",
    "name": "Compliance Manager",
    "entitlements": ["drivers", "random_pools", "test_orders", "documents", "clearinghouse"]
  }
}

POST /sessions/refresh: Refresh an existing token to keep sessions uninterrupted.

Drivers

GET /drivers: List drivers with filters and summary details.

Query parameters

  • dotNumber: string
  • status: active | inactive | suspended
  • poolId: string
  • updatedFrom, updatedTo: ISO 8601 timestamps
  • page, pageSize: integers for pagination

Example response

{
  "items": [
    {
      "driverId": "drv_12c9a0",
      "firstName": "Alicia",
      "lastName": "Gonzalez",
      "cdlNumber": "GONZ123456",
      "cdlState": "TX",
      "dateOfBirth": "1987-03-11",
      "hireDate": "2020-06-15",
      "status": "active",
      "dotNumber": "DOT1234567",
      "poolAssignments": [
        {"poolId": "pool_drug_2026", "type": "drug", "rate": 50},
        {"poolId": "pool_alc_2026", "type": "alcohol", "rate": 10}
      ],
      "clearinghouseConsent": {
        "status": "granted",
        "lastUpdated": "2026-01-20T13:45:00Z"
      },
      "documentSummary": {
        "expiringIn90Days": 2,
        "missing": ["annual_review"]
      },
      "updatedAt": "2026-01-21T09:12:10Z"
    }
  ],
  "page": 1,
  "pageSize": 50,
  "total": 1
}

Random Selections

POST /random-selections: Generate a random testing selection batch for a given pool and period.

curl --request POST \
  --url https://api.supergood.ai/integrations/<integration_id>/random-selections \
  --header 'Authorization: Bearer <authToken>' \
  --header 'Content-Type: application/json' \
  --data '{
    "poolId": "pool_drug_2026",
    "periodStart": "2026-02-01",
    "periodEnd": "2026-03-31",
    "selectionType": "drug",
    "targetRate": 50,
    "excludeOnLeave": true,
    "notifyDrivers": true
  }'

Example response

{
  "selectionBatchId": "sel_90e412",
  "poolId": "pool_drug_2026",
  "selectionType": "drug",
  "selectedCount": 18,
  "drivers": [
    {
      "driverId": "drv_12c9a0",
      "testType": "dot_drug",
      "selectionDate": "2026-02-01",
      "dueBy": "2026-02-10"
    }
  ],
  "createdAt": "2026-02-01T10:03:11Z"
}

Test Results

GET /test-results: Retrieve test results with lab/MRO status and final disposition.

Query parameters

  • status: pending | received | mro_review | negative | positive | cancelled
  • testType: dot_drug | breath_alcohol
  • driverId: string
  • updatedFrom, updatedTo: ISO 8601 timestamps
  • page, pageSize: integers for pagination

Example response

{
  "items": [
    {
      "resultId": "res_51af80",
      "testOrderId": "ord_7fa223",
      "driverId": "drv_12c9a0",
      "testType": "dot_drug",
      "collectedAt": "2026-02-03T09:20:00Z",
      "laboratory": "Quest Diagnostics",
      "mroStatus": "review_complete",
      "finalResult": "negative",
      "attachments": [
        {"fileName": "chain_of_custody.pdf", "url": "https://signed.example/chain.pdf", "expiresAt": "2026-02-10T00:00:00Z"}
      ],
      "updatedAt": "2026-02-05T11:20:44Z"
    }
  ],
  "page": 1,
  "pageSize": 50,
  "total": 1
}

Driver Documents

POST /drivers/{driverId}/documents: Upload or register a driver qualification file (DQF) document with expiration tracking.

curl --request POST \
  --url https://api.supergood.ai/integrations/<integration_id>/drivers/drv_12c9a0/documents \
  --header 'Authorization: Bearer <authToken>' \
  --header 'Content-Type: application/json' \
  --data '{
    "docType": "medical_certificate",
    "issueDate": "2026-01-15",
    "expiryDate": "2028-01-15",
    "uploadToken": "upl_08ab73",
    "notes": "Card uploaded post-physical; verified by HR"
  }'

Example response

{
  "documentId": "doc_7c3d21",
  "driverId": "drv_12c9a0",
  "docType": "medical_certificate",
  "status": "active",
  "expiresAt": "2028-01-15",
  "updatedAt": "2026-02-05T08:15:12Z"
}

Get full API Specs →

Technical Specifications

  • Authentication: Username/password with MFA (SMS, email, TOTP) and SSO/OAuth where enabled; supports service accounts or customer-managed credentials
  • Response format: JSON with consistent resource schemas and pagination across modules
  • Rate limits: Tuned for enterprise throughput while honoring customer entitlements and usage controls
  • Session management: Automatic reauth and cookie/session rotation with health checks
  • Data freshness: Near real-time retrieval of drivers, pools, test orders/results, and document objects
  • Security: Encrypted transport, scoped tokens, and audit logging; respects GLCS Channel role-based permissions
  • Webhooks: Optional asynchronous delivery for long-running workflows (e.g., lab/MRO results, consent updates)

Performance Characteristics

  • Latency: Sub-second responses for list/detail queries under normal load
  • Throughput: Designed for high-volume roster sync and random selection/test result processing
  • Reliability: Retry logic, backoff, and idempotency keys minimize duplicate actions
  • Adaptation: Continuous monitoring for UI/API changes with rapid adapter updates

Getting Started

  1. Schedule Integration Assessment

Book a 30-minute session to confirm your modules, licensing, and authentication model.

  1. Supergood Builds and Validates Your API

We deliver a hardened GLCS Channel adapter tailored to your workflows and entitlements.

  1. Deploy with Monitoring

Go live with continuous monitoring and automatic adjustments as GLCS Channel evolves.

Schedule Integration Call →

Frequently Asked Questions

Q: Which GLCS Channel modules can this integration cover?

Supergood supports workflows across commonly used modules such as Drug & Alcohol Program Management (Random Pools, Selections, Test Orders, Lab/MRO Results), Driver Qualification Files (Documents, Expirations), and FMCSA Clearinghouse (Consent, Queries), subject to your licensing and entitlements. We scope coverage during integration assessment.

Q: How are MFA and SSO handled for automation?

We support username/password + MFA (SMS, email, TOTP) and can operate behind SSO/OAuth when enabled. Sessions are refreshed automatically with secure challenge handling.

Q: Can you sync random selections and results to our HRIS or telematics platform?

Yes. We can normalize selections, test orders, and result statuses to match your HRIS/telematics schema and deliver updates via webhooks or polling while complying with rate and permission constraints. We commonly integrate with fleet systems and analytics tools.

Consent states are exposed via normalized driver objects. We can trigger limited/full queries (where permitted), capture outcomes, and surface failures or missing consent with retry/backoff and alerting.

Ready to automate your GLCS Channel workflows?

Supergood can have your GLCS Channel integration live in days with no ongoing engineering maintenance.

Get Started →

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